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Frequently Asked Questions

HOW DO I MAKE A COMPLAINT ABOUT A DOG'S EXCESSIVE BARKING?
HOW DO I OBTAIN A DOG LICENSE?
HOW DO I REPORT A CODE ENFORCEMENT COMPLAINT?
HOW DO I GET TO MY DESTINATION USING THE BUS?
WHERE CAN I PURCHASE BUS PASSES?
CAN I TAKE MY BIKE ON THE BUS?
WHAT IS MY PROPERTY ZONED?
HOW OFTEN DOES THE METROLINK RUN?
MY NEIGHBOR HAS TRASH AND OUTSIDE STORAGE IN THE FRONT YARD AND KEEPS TRASH RECEPTACLES OUT BY THE CURB AT ALL TIMES. IS THIS ALLOWED?
WHO ARE THE CABLE TELEVISION PROVIDERS IN SIMI VALLEY?
CAN I TAKE MY DOG ALONG WITH ME ON THE BUS?
IS THERE ANYTHING THE CITY CAN DO ABOUT UNKEMPT RESIDENTIAL OR COMMERCIAL PROPERTY?
HOW CAN I FIND OUT ABOUT UPCOMING SHOWS AND PERFORMANCES AT THE SIMI VALLEY CULTURAL ARTS CENTER?
DOES THE CITY'S YOUTH EMPLOYMENT SERVICE (YES) ISSUE WORK PERMITS?
HOW CAN I FIND OUT ABOUT VOLUNTEER OPPORTUNITIES?
WHAT ARE THE SIMI VALLEY NEIGHBORHOOD COUNCILS?
HOW DO I APPLY FOR THE YOUTH COUNCIL?
I HAVEN’T TURNED 15 YET; CAN THE CITY'S YOUTH EMPLOYMENT SERVICE (YES) HELP ME FIND A JOB?
HOW DO I SET UP AN APPOINTMENT WITH THE YOUTH EMPLOYMENT SERVICE (YES) TO RECEIVE JOB REFERRALS?
WHO CAN USE THE YOUTH EMPLOYMENT SERVICE (YES)?
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Q: HOW DO I MAKE A COMPLAINT ABOUT A DOG'S EXCESSIVE BARKING?
A:

The City contracts with the County of Ventura Animal Services Department for animal control issues, including enforcement of the City's ordinance to declare any dog a public nuisance that barks so loudly, so frequently, and continuously over so long a period of time as to deprive individuals in the neighborhood of the comfortable enjoyment of their homes. For more information on how to file a complaint regarding an excessively barking dog, please visit the Animal Services website or call 1-888-223-7387. You may also contact the City's Code Enforcement staff at 583-6753 for additional information and assistance.

Q: HOW DO I OBTAIN A DOG LICENSE?
A:
If you live within Ventura County and are within the Ventura County Department of Animal Services area of service, you must purchase an animal license AND have your animal vaccinated against rabies by a licensed veterinarian. This vaccination must be updated every one to three years (depending on the type of vaccine). The County shelters do not vaccinate animals, but do provide low-cost 'clinics' throughout the county. A team of Licensing Inspectors canvasses the County to ensure compliance with State and Local licensing and rabies vaccination requirements. For more licensing information, please call (805) 388-4341 or (888)-223-PETS, option 6.

License Fees:

  • Male or female dogs and cats $50.00 per year
  • Spayed or neutered dogs and cats: $20.00 per year
  • Penalty license applies 30 days after license due date: Plus 100%
  • Cat licensing is required in the cities of Moorpark and Oxnard.

    Dog licenses may be obtained at City Hall at 2929 Tapo Canyon Road, some local pet stores, veterinarian offices and at the County's Simi Valley Holding Facility and the Main Shelter in Camarillo. For more information including a full listing of licensing locations, please call the County's Animal Regulation Department at (888) 223-7387 or visit the Ventura County Department of Animal Services licensing website.

    Download a PDF license application to complete and mail or bring to the Camarillo Shelter.

    Q: HOW DO I REPORT A CODE ENFORCEMENT COMPLAINT?
    A:
    File a complaint with Code Enforcement by telephone at (805) 583-6753, in person at the Code Enforcement counter at 3855-A Alamo Street, by mail at 2929 Tapo Canyon Road, Simi Valley, CA 93063, or by fax to (805) 583-6301.  To complete a complaint form, click here.
    Q: HOW DO I GET TO MY DESTINATION USING THE BUS?
    A:

    Fixed-route Bus System:

    Simi Valley Transit provides public transportation throughout Simi Valley and portions of the western San Fernando Valley community of Chatsworth.  Simi Valley Transit Bus_Schedules and Fixed Route Maps are displayed at most bus stop locations along Simi Valley Transit's four fixed-route bus lines and are also available on all buses.  Individuals can receive bus information by calling (805) 583-6456 or by logging onto one of the following websites:

    Goventura.org
    Nextbus.com

    ADA/DAR Paratransit System:

    ADA/DAR Paratransit is a curb-to-curb service provided to seniors age 60+ and individuals certified under the Americans with Disabilities Act. ADA/DAR service is provided throughout Simi Valley and portions of the western San Fernando Valley community of Chatsworth. Trips can be scheduled for next day service or up to 14 days in advance by calling (805) 583-6464 between 8:00 a.m. and 5:00 p.m., Monday through  Saturday. 

    Q: WHERE CAN I PURCHASE BUS PASSES?
    A:

    Fixed-route Bus Passes:

    Simi Valley Transit Bus Passes are sold in books of forty-two (42) tear-out tickets and can be purchased at the following locations:

    City Hall - 2929 Tapo Canyon Road Simi Valley, CA 93063 Map: City Hall
    Simi Valley Town Center Guest Services - 1555 Town Center Way Simi Valley, CA 93065 
    Simi Valley Transit Facility - 490 West Los Angeles Avenue Simi Valley, CA 93065 Map: Transit Maintenance Facility

    In addition to the above locations, Student Bus Passes can also be purchased in the ASB Office of local middle and high schools for $40.00 per book.  Adult Bus Passes are sold for $40.00 per book, and Senior/Special Bus Passes are sold for $20.00 per book.

    ADA/DAR Paratransit Passes:

    ADA/DAR Paratransit Passes are sold in books of ten (10) tear-out tickets for $15.00 per book and can be purchased at the Simi Valley Transit Facility, located at 490 West Los Angeles Avenue.  You can also place an order with one of our friendly Dispatchers by calling (805) 583-6464. 

    Q: CAN I TAKE MY BIKE ON THE BUS?
    A:

    Fixed-route Bus System:

    Simi Valley Transit provides a convenient and affordable way to travel in and around Simi Valley. To ensure that our customers have a truly enjoyable experience, each Simi Valley Transit bus is equipped with a bicycle rack that can carry up to two bicycles.  For more information, please click on the following link to access the Bikes on Buses brochure.

    ADA/DAR Paratransit System:

    Bicycles are not permitted on any ADA/DAR Paratransit vehicle.

    Q: WHAT IS MY PROPERTY ZONED?
    A:
    The City is divided into several Residential, Commercial, and Industrial Zoning Districts. Each Zoning District has specific zoning regulations. You should contact the City's Planning Division at (805) 583-6769. Zoning Maps are also available to view here.
    Q: HOW OFTEN DOES THE METROLINK RUN?
    A:
    Metrolink information is available by calling (800) 371-LINK (5465) or visiting the Metrolink website at www.metrolinktrains.com for services and schedules.
    Q: MY NEIGHBOR HAS TRASH AND OUTSIDE STORAGE IN THE FRONT YARD AND KEEPS TRASH RECEPTACLES OUT BY THE CURB AT ALL TIMES. IS THIS ALLOWED?
    A:

    Accumulation of trash is not allowed on the property. The open storage of materials may be located in a rear yard, or behind a side yard fence, gate, or wall provided it does not constitute a health or safety hazard or violate any other laws.  No open storage (except for furniture specifically designed for outdoor use) is permitted in the front yard or areas in front of a side yard fence, gate, or wall.  Materials stored in any side or rear yard shall not be higher than the surrounding property line fence or side yard fence, gate, or wall.  Trash receptacles may be placed out for collection no earlier than 4:30 p.m. on the day immediately prior to collection, and must be removed no later than 10:00 p.m. on the day of collection.  To complete a complaint form, click here.

    Q: WHO ARE THE CABLE TELEVISION PROVIDERS IN SIMI VALLEY?
    A:
    There are three sources for cable video services in the City.  Time Warner serves all of Simi Valley and may be reached at 1-888-892-2253.  AT&T offers video services in parts of the City and may be reached by calling 1-800-288-2020.  You may also call one of the satellite video providers listed in the Yellow Pages.
    Q: CAN I TAKE MY DOG ALONG WITH ME ON THE BUS?
    A:

    Fixed-route & ADA/DAR Paratransit Systems:

    Transporting animals aboard any Simi Valley Transit vehicle is not permitted unless the animal functions as a Service Animal or is confined in an approved animal carrier.

    Q: IS THERE ANYTHING THE CITY CAN DO ABOUT UNKEMPT RESIDENTIAL OR COMMERCIAL PROPERTY?
    A:

    Yes. The City’s Property Maintenance Program will address items that include overgrown grass and weeds, trash accumulations, open storage, exterior missing and peeling paint, and damage to the structure, roof, or driveway.  For more information, please click here.

    Q: HOW CAN I FIND OUT ABOUT UPCOMING SHOWS AND PERFORMANCES AT THE SIMI VALLEY CULTURAL ARTS CENTER?
    A:

    Interested patrons may subscribe to an e-mail notification list free of charge through the Simi Valley Cultural Arts Center's website. Subscribers will receive updates regarding new shows, ticket discounts, special cast events, and more.

    Q: DOES THE CITY'S YOUTH EMPLOYMENT SERVICE (YES) ISSUE WORK PERMITS?
    A:

    No. Work Permits must be obtained from the youth’s school of attendance. Entertainment Work Permits must be obtained from the Division of Labor Standards Enforcement. The YES provides training and assistance with job search, interview, and workplace readiness skills as well as job referrals to youth ages 13-22 at no cost. For more information on the YES services, visit the YES web page.

    Q: HOW CAN I FIND OUT ABOUT VOLUNTEER OPPORTUNITIES?
    A:

    The City maintains a listing of potential volunteer opportunities in the community for youth and adults. Call (805) 583-6861 to request a copy of the volunteer list or to add your non-profit agency’s information, or visit the City's Volunteer Opportunities web page by clicking here. The City also offers opportunities for residents to serve on City Boards and Commissions.  Check the Simi Valley News section of the website regularly for recruitments, or call the City Clerk's office at (805) 583-6748 for more information.

    Q: WHAT ARE THE SIMI VALLEY NEIGHBORHOOD COUNCILS?
    A:

    The Neighborhood Councils serve as advisory bodies to the City Council and Planning Commission. They provide an opportunity for public participation and involvement in City affairs as a mechanism for communication between the City Council and the public. For more information, please click here to access the Neighborhood Councils web page. 

    Q: HOW DO I APPLY FOR THE YOUTH COUNCIL?
    A:

    Youth interested in serving in an advisory capacity to the City Council on issues related to youth can apply for the Youth Council.  Recruitment takes place in the spring for the following school year.  Youth Council applications are accepted on an ongoing basis and are available by clicking here.  For more information regarding the Youth Council and the Annual Youth Summit, please access the Youth Council web page by clicking here

    Q: I HAVEN’T TURNED 15 YET; CAN THE CITY'S YOUTH EMPLOYMENT SERVICE (YES) HELP ME FIND A JOB?
    A:
    While there aren’t typically a lot of job referrals for youth ages 13 and 14, the Youth Employment Service's (YES) “Entering the Workforce” workshops are provided at least twice a year.  The workshops provide an overview of the types of jobs typically available to youth in that age group, how youth can market themselves safely, and how to better prepare for paid employment.  Call (805) 522-HIRE (4473) for more information.
    Q: HOW DO I SET UP AN APPOINTMENT WITH THE YOUTH EMPLOYMENT SERVICE (YES) TO RECEIVE JOB REFERRALS?
    A:

    Youth ages 15 - 22 can call (805) 522-HIRE (4473) to set up a YES appointment.  Appointments are available Monday through Friday between the hours of 9:30 a.m. and 4:00 p.m. Please click here for more information and participant forms.

    Q: WHO CAN USE THE YOUTH EMPLOYMENT SERVICE (YES)?
    A:

    All Simi Valley residents between the ages of 13 and 22 are eligible for the Youth Employment Service (YES).  For more information, please click here to visit the YES web page.

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